Privacy policy

This policy explains which personal data we process when you visit this website or contact us, why, on which legal basis, and what rights you have. The website sets no cookies and uses no tracking or advertising services; visitor numbers are counted anonymously, without cookies (see “Visitor statistics”). Fonts and scripts are delivered from our own server, so no data is passed to font or script providers when a page loads.

The controller within the meaning of Art. 4 (7) of the General Data Protection Regulation (GDPR) is:

Veltork (Guangdong) Technologies Co., Ltd.
Building 7, No. 850, Middle Jiangmen Avenue
Pengjiang District, Jiangmen City
Guangdong Province, China

Tel.: +86-750-3400308
E-mail: info@veltork.de

We have not appointed a data protection officer. Please send data protection questions to the e-mail address above.

This website is hosted by Vercel Inc., USA. Each time a page is called up, the browser transmits data that is stored briefly in server log files: IP address, date and time of the request, the page or file requested, the referring page, browser type and version, and operating system. This data is needed to deliver the website and to keep it secure (detecting attacks and faults); it is not merged with other data and not used to profile visitors.

Legal basis: Art. 6 (1) (f) GDPR — our legitimate interest in a secure, functioning website. Vercel processes the data on our behalf under a data processing agreement (Art. 28 GDPR). Because Vercel is based in the USA, data may be processed there; the transfer is based on the EU Standard Contractual Clauses (Art. 46 (2) (c) GDPR) contained in that agreement. Log data is deleted as soon as it is no longer needed for these purposes.

To see how many people visit the website and which pages they read, we use Vercel Web Analytics, a statistics service of our hosting provider Vercel Inc., USA. It sets no cookies and stores nothing on your device. For each page view it records the page address, the referring website, the time, the country and region derived from the request, and the type of device, operating system and browser. To count a visit only once, it forms a hash value from the request; this value is discarded after 24 hours and cannot be used to identify you or to follow you across other websites. We only see aggregated statistics.

Legal basis: Art. 6 (1) (f) GDPR — our legitimate interest in knowing which content is used, so that we can improve the website. The data is processed by Vercel on our behalf under the data processing agreement and EU Standard Contractual Clauses described above.

If you send a price inquiry through the form on our series pages, we process the data you enter: the product configuration, quantity and comment, your name, company and e-mail address. We use it solely to answer your inquiry and, where applicable, to prepare a quotation and contract.

Legal basis: Art. 6 (1) (b) GDPR (steps prior to entering into a contract at your request) and Art. 6 (1) (f) GDPR (our legitimate interest in answering business inquiries).

The form sends your inquiry by e-mail to our mailbox info@veltork.de. The e-mail is delivered by the service Resend (USA) on our behalf; the transfer to the USA is based on the EU Standard Contractual Clauses. Our mailboxes are hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany, as our processor.

If you contact us by e-mail or telephone, we process your details (for example name, contact data, content of the request) to handle your request. Legal basis: Art. 6 (1) (b) GDPR if your request relates to a contract or its preparation, otherwise Art. 6 (1) (f) GDPR.

Veltork is based in the People's Republic of China, and your inquiries are read and answered by our staff there. The European Commission has not issued an adequacy decision for China. Where we receive your data from the EU, this is necessary to answer your inquiry and to carry out pre-contractual steps taken at your request (Art. 49 (1) (b) GDPR). We protect your data with technical and organisational measures and use it only for the purposes described here.

We pass your data on only where this is necessary for the purposes described above: to the processors named in this policy (hosting and visitor statistics, e-mail delivery, mailboxes), to carriers and payment providers to fulfil an order, and to authorities where we are legally obliged to do so. We do not sell your data or use it for advertising by third parties.

We delete your personal data as soon as it is no longer needed for the purpose for which it was collected. Inquiries that do not lead to a contract are deleted at the latest two years after the last contact. Where a contract is concluded, we keep the data for as long as statutory retention periods under commercial and tax law require.

Under the GDPR you have the following rights with regard to your personal data:

• the right of access (Art. 15 GDPR),
• the right to rectification (Art. 16 GDPR),
• the right to erasure (Art. 17 GDPR),
• the right to restriction of processing (Art. 18 GDPR),
• the right to data portability (Art. 20 GDPR),
• the right to object to processing based on Art. 6 (1) (f) GDPR on grounds relating to your particular situation (Art. 21 GDPR),
• the right to withdraw consent at any time with effect for the future (Art. 7 (3) GDPR).

To exercise these rights, please contact us at the address above.

You also have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR), in particular in the EU member state of your residence or place of work or of the alleged infringement.

We do not use automated decision-making or profiling within the meaning of Art. 22 GDPR.

This website is delivered exclusively over an encrypted connection (TLS), recognisable by “https://” in the address bar. Please note that data transmission over the internet, for example by unencrypted e-mail, can never be completely protected against access by third parties.

We will update this policy when our website, our services or the legal requirements change. The version published here applies. Status: October 2026.